Contact Us

Get in Touch

(Complete the form below for a free 15-minute consultation or for any queries)

What happens next? We will look to respond to you via email within the next 5 working days.

Contact Information

Office Hours:
Monday–Friday 9am–5pm

Email:
info@mindli.co.uk

Address:
Mindli Ltd
128 City Road
London
EC1V 2NX

 

Our registered address is for administrative purposes only and is not a location where services are delivered. We work flexibly and can travel to community settings and organisations to deliver workshops directly from your base. For individual and couples therapy, sessions are primarily held in therapy rooms near Liverpool Street in East London. We also offer secure remote sessions via Microsoft Teams, providing accessible support wherever you are.

Mental Health Helplines

If you need someone to speak to, click here for a number of support services, all dedicated to support you when you are struggling.

Before calling a helpline

Reaching out can feel like a big step, so it can help to know what to expect. You might find it useful to think about:

  • Opening times – When is the service available, and does it fit with when you’d like to call?

  • Cost – Is the call free, or will it be charged?

  • Confidentiality – What you share is usually private, but some services may need to act if they’re concerned about your immediate safety. You can always ask them to explain this clearly.

  • If the line is busy – You may need to try more than once, call back later, or consider another helpline.

You can often find this information on the organisation’s website, or you can ask the person you speak to at the start of the call.

If you need urgent support, you are not alone

111 (Option 2)

If you feel you need immediate support, dial 111 and choose option 2 for mental health support. An operator will assist you. This service is available 24 hours.

A&E

If you feel you are at risk to yourself and need urgent help, attend your nearest A&E.

If you can't get there by yourself, or feel at immediate risk to yourself, to others or from others, call 999.

Emergency GP appointments

If you do not feel at risk to yourself, to others or from others, contact your GP at your earliest opportunity and arrange an urgent appointment for your mental health.

Frequently Asked Questions

  • We offer three services: workshops, one-to-one therapy and couple’s therapy. See our services page for more information.

    If you’d like to explore other services, please contact us and we’ll get back you.

  • Getting started is simple. Think about how we can support you. Then, just reach out through our contact form —we’ll get back to you and walk you through the next steps and answer any questions along the way.

  • Mindli stands apart because it goes beyond traditional therapy—combining culturally aware care, community-focused support, and flexible services that meet people where they are, in ways that feel accessible, inclusive, and genuinely human.

  • Accreditation means a clinician has been independently assessed by a recognised professional body—such as the British Association for Counselling and Psychotherapy (BACP), the UK Council for Psychotherapy, or the British Association for Behavioural and Cognitive Psychotherapies (BABCP)—and has met specific standards of training, experience, and ethical practice.

    It matters because it gives you reassurance. Accredited clinicians are required to follow clear professional guidelines, continue developing their skills, and practise safely and ethically. It means you’re working with someone who is qualified, accountable, and committed to providing a high standard of care.

  • You can reach us anytime via our contact page or email us on info@mindli.co.uk. We aim to respond quickly (usually within 5 working days).

  • Our pricing is generally fixed however for workshops, we offer subsidised rates for charities and local community organisations. For more information, visit our services page.

  • We’re not based in a single public-facing location. Our registered address is administrative only.

    For therapy sessions, we use professional rooms near Liverpool Street in East London. For workshops, we travel to community organisations, charities, and workplaces to deliver support on-site.

    We also offer secure online sessions via Microsoft Teams, so you can access support from wherever you feel most comfortable.

  • We aim to get back to you within 5 working days and will look to arrange support as soon as possible.

    If wait times begin to increase, we’ll expand our team by bringing in more brilliant Mindli clinicians, so we can continue offering timely, high-quality support.